Guidance as design principle
From story to action. From silos to collaboration.
In many companies, the good story is no longer enough.
Customers, citizens and business partners expect real help to make better choices in an increasingly complex everyday life.
In FutureComm, we help your compay design business and collaboration models, where guidance makes responsible choices easy, relevant and trustworthy.
No partner can achieve this alone.
We have developed our model and programme targeted at more complex systems - such as e.g. the food industry.

What does guidance mean – in practice ?
Guidance is not about more information or stronger messages.
It's about designing systems that help people act better.
Guidance means:
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simplification rather than information
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translation rather than explanation
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action rather than attitude
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engagement rather than influence
When guidance is successful, behavior shifts – not because people are convinced, but because the system around them supports the right choice.
From value chain to business ecosystem
Guiding people to make better choices requires companies to move away from linear value chains and instead work in business ecosystems where multiple actors share responsibility, data and value.
This means that:
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producers contribute with transparency and responsibility
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retail and touchpoints make the choice concrete and easy
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partners and knowledge create legitimacy and learning
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authorities and frameworks set the direction
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people are actively involved – not passively
Guidance arises in the interaction. Not in the campaign. When is this benefit relevant?
This benefit is relevant if:
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your customers demand more help and less complexity sustainability, responsibility or health have become business critical storytelling no longer moves behavior
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collaboration across actors is necessary – but unsolved
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trust and relevance are under pressure
In short: when license-to-operate has become license-to-guide.
What we help your company with
1. Systemic diagnosis
We identify the places where your customers encounter complexity, doubt and friction - and where your current setup does not help them further.
2. Design of guidance as a business principle
We design a common model for how you – together with your partners – guide people to better choices in practice.
3. Collaborative and ecosystem design
We help you establish clear roles, common purposes, common goals and cooperation models that work in reality - not just on paper.
4. From intention to action We translate strategy into concrete choices, experiences and behavior in the customer's everyday life.
What does it create ?
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Increased relevance and trust
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Stronger connection between strategy, business and communication
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Better collaboration across actors
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Documentable impact
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Business models that last - because people do
This is how we work
We work with management and key players, close to the business and with responsibility for both process and direction.
We don't believe in one size fits all – but in systems that fit people.
Ready to take the next step ?
In FutureComm, we create business and collaboration models that are connected.
Because no business succeeds without people succeeding - together.
Book a non-binding dialogue and let's look at how you can guide your customers to better choices - together.
